Shipping
We ship orders throughout the United States.
We are happy to ship international orders but orders will need to be manually created due to shipping expenses. We will check shipping charges first and send you an invoice with your desired items and shipping fees.
Please note that we are NOT responsible for any additional fees charged by the postal service and customs upon arrival. We cannot be responsible for lost or stolen packages once we have sent items to the carrier.
For more information about shipping, please read our shipping policy.
All items are handmade. We do our best to have a quick turnaround. If you need your order by a specific date, let us know and we will do our best to accommodate.
Sofa, Love Seat, and Chair Covers, and all bedding require a longer turn around time. Please allow approximately 14-21 business days (unless otherwise stated).
Please let us know of changes as soon as possible. After the package has been processed and delivered to the carrier, we will be unable to make any changes. The customer is responsible for ensuring we have the correct address before shipping. We always ship to the shipping address supplied at the time of checkout and are not responsible for packages delivered to an incorrect address. Reshipment on packages returned to us due to incorrect address reship at the customer's cost.
Once the order has been shipped, you should receive a shipping confirmation with tracking information at the email address provided when the order was placed. If you cannot find the shipping email in your inbox, please be sure to check your spam or junk file before contacting us for status.
Returns & exchanges
We hope you are happy with your home goods, but if the products you purchase don't work out, please contact us within 14 days of delivery and we will issue a refund for returns received within 30 days of the delivery. Custom products and final sale items may not be returned.
I do not accept cancellations, but please contact me if you have any problems with your order.
Please visit our refund policy for more information.
Care
It is easy to care for linen and to keep it looking beautiful for years to come. Made from the fibers of the flax plant, linen has been cultivated and used as a textile for thousands of years, long before the existence of dry cleaners or fancy detergents. In fact, linen is such a natural, simple fabric that caring for it is simple.
No. Linen that has been correctly manufactured and treated can be machine or hand washed. It can even be tumble dried on low temperatures. Test any cleaning method on a small, hidden area before washing the whole thing.
Linen becomes softer and more absorbent after each wash. Wash linen in lukewarm or cold water. Use the gentle machine cycle and a mild detergent to protect the fibers.
Machine tumble dry your products on low temperatures. Remove from the dryer when still slightly damp to avoid the linen becoming stiff, and hang or lie flat to finish off the drying process.
There really is no need to iron linen products, unless they have become really crushed. If you have an item that really needs pressing, iron while the fabric is still damp. Use a medium-hot iron on the steam setting. White linen is better ironed on both sides, while dark linen should be pressed only on the reverse side.
Store your linens in a cool, dry place. Try to avoid plastic bags, cardboard boxes and cedar chests. Linen has inbuilt insect-repellant properties so you should have nothing to fear from moths or other tiny creatures. When you take linen out of storage, give it a good airing and wash if it needs a bit of a refresh.